ManageForce is a cloud ERP and data solutions provider based in Oak Brook, Illinois. They help NetSuite customers all over the United States with everything from new implementations to migrations, customization, and integration. ManageForce prides itself on its holistic approach to enterprise IT. Unlike some solution providers, ManageForce considers every aspect of your IT environment when they make a recommendation, and they have the expertise to back it up. Their solutions keep all your application, database, and infrastructure needs in mind, delivering a long-term solution that’s unique to your business.

To learn more about ManageForce’s approach, we talked to Sean Harmon, Chief Growth Officer at ManageForce. Sean has more than 25 years of experience in enterprise software, and he co-founded one of the first Oracle Applications-focused managed services providers on the market. We wanted to hear how companies can use a holistic approach to IT to improve their business.

What makes ManageForce different from other NetSuite implementers?

ERP goes beyond just the initial purchase and implementation. Companies and the business environment change over time. ManageForce isn’t focused on simply selling NetSuite licenses and initial implementations, we’re focused on providing NetSuite customers optimization and support services after go-live. ManageForce brings expertise in areas beyond NetSuite to the table, so companies can leverage business intelligence and other areas of IT. Your ERP system needs to keep up with your company’s growth and change. Our goal is to enable our customers to leverage the benefits of their ERP investment, not just now, but well into the future.

Compared to other ERPs, what makes NetSuite special?

The ease of implementation and its flexibility to customize. Its cloud-native architecture makes it easy to scale and integrate with other technologies. Eliminating infrastructure from your IT needs provides for significant cost savings and benefits. NetSuite is also a SaaS pioneer, and with their latest acquisition by Oracle, they’ve got the resources of a $37B+ tech leader to back them up.

What’s the most important step in the implementation process?

The most important step in the implementation process is planning, along with a thorough requirements analysis. Without a plan, you can’t get the implementation off the ground and remain on track. Without good requirements, you’re not likely to meet your expected implementation goals.

What role does analytics play in the modern business, and how is that role evolving?

Analytics has arguably become the most strategic area of enterprise technology for modern business. Organizations are reliant on it for decision-making. Reporting has always been one of the goals of an ERP solution, but the results had been disparate and difficult to interpret.

Modern BI and analytics effectively combine strategy goal setting with performance data, combining multiple information sources into a single, real-time view to drive agility and inform the decision making process.

Is there anything you wish analytics could do that it can’t do already?

Efficient access to disparate data sources in an easily consolidated format.

If you could give every NetSuite user one tip, what would it be?

The same thing I’d tell anyone implementing any ERP system… learn the system and take ownership.

What do think is next for NetSuite or enterprise technology in general?

Artificial Intelligence — there are very relevant and valuable applications for AI that we believe will continue to enter the enterprise tech market.

If you’d like to learn how a holistic approach to IT can optimize your NetSuite environment and streamline your reporting, register for our joint webinar with ManageForce on December 12th.