Customer Success Story


Akustica uses iCharts for NetSuite to Help Keep Track of Global Operations
Bryan Bishop

“Before we used iCharts, we used to spend a lot of time questioning the validity of the data instead of analyzing it. Now with iCharts it’s like reading a morning newspaper: When we wake up in the morning, we can see what happened in our factories across the globe, what has been built and shipped.”


Bryan Bishop  Director of Supply Chain & Export Control Officer, Akustica

Case Study : Akustica Logo

About Akustica

Akustica is a wholly owned subsidiary of the Bosch Group and a top supplier of silicon microphone products that are improving voice-input quality in a host of voice-enabled applications, from mobile phones, laptops and tablets to small wearable accessories like headsets. The company offers worldwide customer support services, from design-in services to post-production quality assurance. Akustica is a global organization with corporate headquarters in Pittsburgh, PA, regional offices in Taiwan and Shanghai, and a worldwide team of distributors.

Case Study : Akustica Product
  • Lack of real-time visibility
  • Multiple sources of truth

Akustica was trying to create specialized overviews of supply chain and manufacturing activities throughout the daily processes of conducting their business. In order to generate these overviews, they wanted to be able to see numbers from the factory at any time, such as what had been built, shipped, put on hold or newly created. Reporting meetings were centered around questioning the underlying data and not analyzing the overall trends the data was trying to convey. For management reporting, Akustica wanted to visualize key performance indicators such as bookings, billings, backlog and inventory.

  • Leveraged NetSuite saved searches
  • Deployed integrated iCharts for NetSuite Suiteapp
  • Managing inventory levels against demand

By deploying the iCharts for NetSuite application, Akustica replaced their Excel reporting with real-time iCharts reports across the various facets of their entire business. From raw material consumption, to inventory of finished goods, all the way to the order receiving process, every step of the process was accounted for and important KPIs were created and tracked.  They also started using iCharts to manage inventory levels against forecast, and to be able to to identify potential issues before they become problems, and determining workstation allocation to make sure production bottlenecks are minimized.

  • Single source of truth
  • Real-time insights
  • Identify potential issues before they become a problem

Akustica was able to improve their daily business insights with iCharts’ rich set of visualizations options. Being able to create specific reports and metrics, such as open purchase orders, spend by month and inventory levels enabled the business decision making cycle to shorten and strategic change to be driven rapidly. In addition, any business exceptions and outliers, such as late orders, lagging shipments and holds, are available in real-time on every individual’s dashboard. iCharts empowered Akustica to manage their operations better by creating dashboards that enabled quick, easy and instant access to real-time business insights.

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Additional Resources

Resources Beginners Guide


NetSuite Beginner’s Guide to Records, Searches and Exporting Data

Learn the best ways to organize, search, and manipulate your data, and start using NetSuite like a pro.




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Resources NetSuite Demo


iCharts for NetSuite Demo Video

Watch 15-minute recorded demo to experience the leading NetSuite visual reporting application.




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Resources Tools Guide


Reporting & Analytics Tools Guide for NetSuite eBook

Get practical advice on how to select the right NetSuite reporting tool to visualize your NetSuite data based on your business needs.




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