Candy.com now leverages iCharts for NetSuite and has reduced the amount of overtime and weekend wages as they can now easily make forecasts based on historical and trending data inside of NetSuite.
The warehouse staff is fully-informed on a daily basis, and morale has improved as they are not asked to work overtime to fight fires on a daily basis. A friendly competition has also resulted from everyone being able to see where they stand relative to each other.
Customers and prospective partners are reassured of Candy’s superior abilities to deliver on their orders.
Finally, the Chief Technology Officer who was previously building the same report over and over, several times a week, was able to significantly divert his time to other, more strategic aspects of the operations.